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问题：
[不定项选择题] 资料：When a consumer finds that an item she or he bought is faulty or in some other way does not live up to the manufacturer's claims， the first step is to present the warranty， or any other records whi
A、To ask for help from the shop assistants
B、To show the written promise by the company
C、To post it online
D、To complain to the company
参考答案：
B、To show the written promise by the company
● 参考解析
